You are here: Healthy U Technologies » Calorie Tracker Pro, Carb Tracker, Carb Tracker Pro »

Latest updates with Healthy U Apps

Latest updates with Healthy U Apps

Posted by healthyu at 1:42 am

So many of you have been emailing lately about the status of Carb Tracker, Carb Tracker Pro, and Calorie Tracker Pro.  When we recognized there was a major bug in all three apps after our latest update, we had to take the apps down from the store to prevent more spreading until the problem could be identified and fixed.

24 hours later, our principal programmer identified the problem and it was fixed.  We spent 7 full days testing the app in every environment possible in an effort to provide you the best possible functioning app.  Thank you all for your kind words and patience.  It is in Apple’s review process at this time and will be released as 4.0 for all versions.

Many of you have asked about data loss and information loss.  Just restore your back-up and you are fine.  If you were not aware, iTunes provides quick and easy back-up each time you plug in your device and sync. Like any other computer, if you have a bug or loss, you have to restore your previous working copy.  If you have been backing-up your device, simply restore the previous version of your app and be up and running.

Categories: Calorie Tracker Pro, Carb Tracker, Carb Tracker Pro

Discussion

  1. L. Piquiet says:
    April 24, 2010 at 12:08 am

    Not mant kind words from here. So how long before Apple gets off they’re duff and gets an update out ? It’s been 2 wks. or more since this problem began. Typical Apple !

  2. healthyu says:
    April 28, 2010 at 1:48 am

    Well- all I can tell you is that the status is “In Review.” We are assuming they are doing an exhaustive review regarding the fixed bug problem. The great news behind all of this is that it has been fixed and we have a big surprise for everyone in the following update as a result of these issues. We are always trying to do the best for our users and finally have a GREAT solution for our users coming soon!

  3. Debbie says:
    April 29, 2010 at 1:16 am

    Just downloaded version 4. Still can not create a new food item. Error There was an error saving, please check the fields and try again. If this error persists, please restart the application or contact support. You have been contacted. Thanks

  4. L. Piquiet says:
    April 29, 2010 at 2:04 am

    You need a new programmer. STILL NOT fixed.
    As before you can NOT create a new meal.
    As Debby stated – Error after imputing data.
    Do we wait another 2 weeks for another NON repair ?

  5. healthyu says:
    April 30, 2010 at 11:53 am

    The previous version had several bugs that were fixed. This new version has the bug fixes, along with several new features (like weight tracking by locking/unlocking the padlock). However, the fix that we thought was complete (create new food) somehow still has an error to it. Our programmer has rectified this last night and we are pushing the fix to Apple. You will get this fix in the form of an update as soon as they make it available (7-10 days).

  6. J Shanks says:
    May 4, 2010 at 11:03 am

    Just downloaded the update on my i-touch and now it won’t launch, nothing but the welcome screen. I’ve been using this for months to track my diabetes and now nothing.

  7. Rita says:
    May 4, 2010 at 1:10 pm

    I just got the same error as Debbie when trying to add a new item — not working still!!

  8. healthyu says:
    May 5, 2010 at 12:03 pm

    Download the app again Jeshanks and you should be up and running. Alternatively, if you have a clean back up from iTunes, you can restore from iTunes without a problem. See above for reference.

Leave a Reply