Comments on: Carb Tracker Pro v3.0 Support

By: Kate

Kate — Mon, 09 Aug 2010 15:12:34 +0000

I’m unclear as to how to read the weight chart. I see that my weight goes down on the right as I enter it, but what is the chart on the left?

I would prefer a regular graph chart, but in lieu of that some instructions on how to read it would be appreciated.

By: healthyu

healthyu — Fri, 11 Jun 2010 01:17:48 +0000

You have to press Edit in the upper right corner of the Profile tab, change the start weight, and then SAVE. If you are referring to the weigh-in, then you have to use the LOCK and UNLOCK to record and un-record your weigh in.

By: JP

JP — Thu, 13 May 2010 08:10:06 +0000

I cannot change my current weight it keeps reverting to a crazy weight of 216 kg, I’ve been trying to change current weight but just can’t. Help, thanks

By: healthyu

healthyu — Wed, 05 May 2010 11:56:05 +0000

Steve, thanks for your question. This has been requested and we have it on our list. You are certainly not limited by tracking your third snack in the current state as you can simply add the snack to the PM snack (so you would have 2 snacks listed here) so you at least can track these nutritional values. But yes, we understand that you are requesting the ability to separate this out like the other meals. This will come- we are working on some bug fixing as noted in this blog so it will be on the short list afterward. Regards.

By: Steve

Steve — Wed, 05 May 2010 11:46:27 +0000

Most carb based diets, including ours, are based on three meals and THREE snacks a day. Couldn’t a third snack be added – at least as an option?

By: Peggy

Peggy — Sat, 24 Apr 2010 02:58:45 +0000

According to previous posts you submitted a fix to Apple 1 week and 5 days ago. Is this another fix you submitted? How long do we have to wait this time? If you do not get this fixed do we get a refund? My diabetes isn’t on hold just because your program isn’t working.

By: ChrisB

ChrisB — Wed, 21 Apr 2010 11:06:39 +0000

Any updates?

By: Debbie

Debbie — Tue, 20 Apr 2010 15:04:53 +0000

When will this app be fixed? It’s not even up in the itunes store. We’ve waited almost two weeks. I would prefer to keep using this program but I need to keep track of my eating. Please update us on the timeline for a fix. Thanks.

By: healthyu

healthyu — Wed, 14 Apr 2010 01:53:03 +0000

The 3.0 version in being fixed and re-submitted. When you get the new upgrade, to store weight, you have to LOCK the padlock. This will record your weight and also plot your weight on the graph (in landscape mode). Thanks Paula.

By: Paula

Paula — Mon, 12 Apr 2010 09:22:31 +0000

Since the update I have been unable to store my current weight and all my favorites have disappeared. Any idea or solution to this problem would be greatly appreciated